At Aquastar Water, we strive to provide you with a smooth and timely shipping experience. Please review our shipping policy below:

1. Shipping Locations:

We currently ship to all 50 states within the United States, including Alaska and Hawaii. International shipping is not available at this time.

2. Shipping Costs:

• We offer free standard shipping on all orders within the U.S.
• Expedited shipping is available at an additional cost, calculated at checkout.

3. Shipping Times:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days

4. Processing Time:

Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order is shipped.

5. Order Tracking:

A tracking link will be provided via email once your order is dispatched.

6. Shipping Carriers:

We ship via reputable carriers such as UPS, FedEx, and USPS. The carrier will be selected based on the delivery address and service level chosen.

7. Shipping Delays:

While we do our best to ensure timely delivery, unforeseen circumstances such as weather, carrier delays, or high order volume may impact shipping times.

8. Shipping Address Changes:

Once an order is placed, we cannot guarantee changes to the shipping address. Please double-check your address before completing the order.

9. Lost or Damaged Shipments:

If your order is lost or damaged during shipping, please contact us at info@aquastarllcwater.com with your order number and a brief description of the issue.

10. Contact Us:

For any shipping-related inquiries, please reach out to our customer service team at info@aquastarllcwater.com.